Shipping Policy

At Wave Medical Products, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below.

---

📦 Processing Times

• All orders are processed within 1 business day.

• Orders placed before 2 PM EST typically ship same day.

• Orders placed on weekends or holidays will ship the next business day.

---

🚚 Shipping Rates & Delivery Times

We are proud to offer fast, affordable shipping across the United States.

Standard Shipping (FREE on all orders)

• Delivery Time: 2–6 business days

• Carriers may include USPS, UPS, or FedEx depending on location and package size.

Expedited Shipping (Optional)

• Delivery Time: 1–3 business days

• Rates are calculated at checkout.

---

Shipping Within the USA Only

At this time, we ship exclusively to the United States, including:

• All 50 states

• APO/FPO addresses

• U.S. Territories (where carrier service is available)

---

📦 Order Tracking

Once your order ships, you will receive a tracking number via email or SMS.
You can track your order anytime through the carrier’s website.

---

🔄 Free Returns – 30 Days

We stand behind the quality of our products.

• Enjoy FREE returns within 30 days of delivery.

• Items must be unused and in original packaging.

• To start a return, contact our support team with your order number.

• A prepaid return label will be provided at no cost to you.

---

❗ Lost or Damaged Packages

If your order arrives damaged, or if it is lost in transit, contact us immediately.
We will:

• Replace the item at no cost, or

• Provide a full refund—your choice.